Arlo|Smart Home Security|Wireless HD Security Cameras

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cf1
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Follower

Comacast was at my home to repair my wifi. Now my camera works and I did a motion test  but I do not get motion notification. I rebooted the system took out the battery and restarted the unit also re installed the app on my phone nothing works . Please help I get manual video but no motion notification

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jguerdat
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Guru

What is your active mode? Does it have a rule for the camera in it that's set to detect/record?

JasonKing
Guide
Guide

This is a problem for many users - not just you. I spent all day with support removing and readding my cameras but always the same result - I can see live video, motion tests work, but they will not every record when they detect motion. 

https://community.arlo.com/t5/Arlo-Pro-4/No-Recordings-for-18-hours/m-p/2335528#M13411

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