Ultra keeps sending animal notifications

[Enfield1]

I have my cameras set up to only notify on humans and vehicles, but I still get notifications for animals every time my dogs and cats move on the patio. What is going on with that?

[JamesC]

Enfield1,

Is it identifying your animals correctly as "animal" when you receive a notification for your dogs or cats?

JamesC

[Enfield1]

They are correctly identified as animals.

[n1976jmk]

Hi Enfield, I’ve experienced that issue sometimes in the past too.

A couple things that helped me was:

#1- deselect all the smart notifications from the Arlo app for those cameras affected then re-enable them all again

#3 - disable them from the Arlo app and re-enable from my.Arlo.com

[Enfield1]

I'll try that. Thanks

[MADMIKEMIKE]

Did you end up solving your issue? If that was in Febuary.....its happening to me as well and Arlo says they are working on it...............hmmmm

[Enfield1]

Still having animal notifications and now one of my cameras wont record video. Just a 1 second clip of any activity. So i cant see whats going on, just an image of a person