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We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
We are experiencing an outage of our Google service and are working to resolve the issue..
I know we normally we only report problems here but I have to say ever since 1) I received my new Verizon FIOS router and 2) the recent Apple iOS app update my Ultra camera and audio doorbell + Arlo chime have been performing pretty amazing!
The significant change came with the new FIOS router but the iOS app update just helped a bit with the smart notifications on my lock screen a little better.
I know my last post about a week ago got no responses which is ok.
The only lesson learned I believe I got out of this is that maybe I should have factory reset my old Verizon FIOS router and that could have made my Arlo system more stable?
I'm glad to hear your system is now more stable. It's very possible that your old router could have been causing issues and a factory reset may have helped but without testing that specifically, there really isn't any way of knowing. Either way, glad to hear things are performing well with the new router.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.