Arlo|Smart Home Security|Wireless HD Security Cameras

Ultra camera system still performing amazing

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n1976jmk
Virtuoso
Virtuoso
I know we normally we only report problems here but I have to say ever since 1) I received my new Verizon FIOS router and 2) the recent Apple iOS app update my Ultra camera and audio doorbell + Arlo chime have been performing pretty amazing!

The significant change came with the new FIOS router but the iOS app update just helped a bit with the smart notifications on my lock screen a little better.

I know my last post about a week ago got no responses which is ok.

The only lesson learned I believe I got out of this is that maybe I should have factory reset my old Verizon FIOS router and that could have made my Arlo system more stable?

Thank you,
Jonathan
Model: AAD1001 | Arlo Audio Doorbell
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JamesC
Community Manager
Community Manager

n1976jmk,

 

I'm glad to hear your system is now more stable. It's very possible that your old router could have been causing issues and a factory reset may have helped but without testing that specifically, there really isn't any way of knowing. Either way, glad to hear things are performing well with the new router.

 

JamesC

n1976jmk
Virtuoso
Virtuoso
All- my system continues to work amazing and what the most impressive part is the consistency!!!!
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