Ultra Battery Camera recording non-stop, killing battery

[Thiggon]

Hey there,

One of my Ultra battery cams has started to record non-stop in little snippets of video until the battery dies. I have tried to reset it and re-add it to my system, but it has not improved. I have tried turning down motion sensitivity all the way to 1, no effect. Any suggestions?

[jguerdat]

Assuming you're still within the warranty period, use Settings, Support, choose your camera model and scroll down to Contacts. Talk to official support for a possible RMA.

[Thiggon]

Well out of warranty, unfortunately.

[jguerdat]

If you have a subscription, you can still talk to official support - you just won't be able to get a replacement from them.