Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
Reply
Aspirant

Re: Sound Detection Issues Since Update

Hey All / James,

Just wanted to confirm that the new firmware has fixed my issue with constant sound triggers due to low end sound buzzing.

Now if only it wasn’t super windy today and the outside camera getting triggered all the time Smiley Tongue
RL wind issues heh! Smiley Happy

~FAZ~
Model: VMS5340 | Arlo Ultra 3 Camera Kit
Message 26 of 30
Aspirant

Re: Sound Detection Issues Since Update

The new firmware update has fixed this problem for me as well. Thanks! Although, now it has introduced another problem where the LED spotlight says on for an extended period after the camera is triggered.  I will contribute to the other thread on this.

 

Hoops

10 x Arlo Ultra Cameras & 2 Arlo Ultra Base Stations

Message 27 of 30
Aspirant

Re: Sound Detection Issues Since Update

The problem where the LED spotlight says on for an extended period after the camera is triggered has magically gone away after the firmware has had time to "settle".  I haven't had any false audio triggers since the firmware update either. Plus geofencing seems to be working pretty well for me now with multiple hubs and 2 iPhones (I think this was fixed in the July firmware update but I've only just turned it back on now). Thanks Arlo!  

 

Hoops

10 x Arlo Ultra Cameras & 2 Arlo Ultra Base Stations

Message 28 of 30
Luminary

Re: Sound Detection Issues Since Update

Having same problem.

 

In Armed mode, audio alerts are turned off. Still getting alerts.

Message 29 of 30
Community Manager

Re: Sound Detection Issues Since Update

JehovasFitness,

 

Try physically power cycling your SmartHub. Do you still experience the same behavior?

 

JamesC

Message 30 of 30