Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- English
- /
- Arlo Forum Discussions
- /
- Arlo Ultra
- /
- SmartHub contiually going offline. Tried powering ...
SmartHub contiually going offline. Tried powering down/resetting/removing device. Goes offline fast.
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
My Ultra Smarthub is continually going offline. I have tried powering down, resetting and removing the device. Once the device is re added it goes offline again within the hour.
Model: VMB5000 | Arlo Ultra SmartHub
Labels:
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
When offline, what is the hub's LED showing?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
After turning power on the light goes orange for about 1 minute, then blue briefly, then alternates between blue and orange, then back to solid orange, then goes off. It then keeps going through the same sequence continually.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
The fastest thing to try, although a pain, is to remove all devices in Settings, My Devices and start fresh. I'd also press the reset button for >10 seconds until the LED flashes amber, too. Let the hub reboot to a solid blue LED and claim it fresh. Make sure you note all settings, modes, rules, etc. before doing this to speed the rebuild.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
I’m having the same issue.
Related Labels
-
Arlo Mobile App
121 -
Arlo Pro 3
1 -
Arlo Smart
102 -
Arlo Ultra
8 -
Before You Buy
355 -
Features
146 -
Fehlerbehebung
1 -
Firmware Release Notes
39 -
Installation
232 -
Online and Mobile Apps
113 -
Service and Storage
110 -
Smart Subscription
3 -
Troubleshooting
1,268