I purchased an arlo ultra system that came with 2 cameras, those two cameras synced easy and are currently working, I had purchased two add on cameras and those will not sync to the smart hub. I have went though the community and I have tried resetting the cameras, turning off all wifi, adding from pc and all of the community suggestions have not worked. But one community suggestion states that the firmware could be the issue and the serial number to the camera that will not work is A4219C74A0AFF if someone could verify if this is the issue that would be great.
I had purchased two add on cameras and those will not sync to the smart hub.
Tell us what happened when you tried.
What did you do? Where did it go wrong and what messages did you see?
Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime