One camera is not Recording

[Cjsportsgear]

I have 3 cameras installed which record fine from motion movement.  I just installed my 4th camera and it will not record motion when I get motion alert go to camera nothing is there. How can I get it to record I have a 5th camera to setup but want to figure this out before I do that. I pay for the middle yearly package 

[StephenB]

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@Cjsportsgear wrote:

 I just installed my 4th camera and it will not record motion when I get motion alert go to camera nothing is there. 

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This is an Ultra? 

• Did you purchase new or used?
• Did you check that it is in the trial subscription plan?
• Can you make a manual recording while livestreaming the camera?