Nothing recorded

[photoflea]

I have multiple clips that should have been recorded on my VBM5000, indicate that they were recorded in 4k and show up as a recording. As you can see in the screenshot, there is an entry but there is nothing there. Just seconds after it was "recorded" I was able to connect to the camera and see live video. There are some recordings on my hub, but I have a handful that should have been recorded but...nothing. Restarted Hub, restarted App, restarted phone, etc. 

[JamesC]

photoflea,

Is this happening with all recordings or just some? Are you still seeing this behavior?

JamesC

[photoflea · Accepted solution]

This turned out to be a problem with the iPhone app. I was able to see the recorded videos when logged in from my PC, but the app on the phone would not play the recording. The only solution that worked was to uninstall and re-install the phone app.