Arlo|Smart Home Security|Wireless HD Security Cameras
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SuperZwu
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I already posted this issue after the last firmware update but since the issue remains the same for me even I'm running the latest firmware (1.12.3.2_134_185068d) and no joke but Arlo's system to track support tickets is just crap!

 

Again my issue:

I don't get any notifications on any of my devices (iPad, iPhoneX) even I completely deleted the app and re-installed it according to Arlo's support steps (offloading ...)

The motion detection is working perfectly - if the system is armed and I walk by a cam and then check the Arlo App I can see the still picture of myself for each of the cams but there are no recordings showing up in the library and much worse - I don't get a push notification!

 

Please HELP!!

 

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JessicaP
Arlo Employee Retired

This issue should now be resolved. If you're still experiencing this issue, please contact the Support Team. You will find several options for contacting support in the provided link.

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