I can login to Arlo from Android phone and Computer but I cannot login to Arlo from iPhone

[TamNK01]

Hi All,

I can log in to Arlo from Android phone and computer but I couldn't log in to Arlo from iPhone, I said "Email or password is invalid. I know the password worked fine. Does anyone know how to fix this issue?

Thanks,

Tam

[JessicaP]

Hey TamNK01,

Is this happening when you're on cellular data and/or WiFi? Do you perhaps have VPN on? If so, try to turn that off. You can also try restarting your iPhone to see if that may help.