Arlo|Smart Home Security|Wireless HD Security Cameras

Fixed length & Cross-Trigger not working

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jjkeebler
Aspirant
Aspirant

Very, very, very unhappy with Arlo Ultra... the base and cameras are not working properly again

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Fixed length recording does not work

Cross-triggering from Arlo cameras does not work.

Model: VMC5040 | Arlo Ultra Wire-Free Camera
ShayneS
Arlo Moderator
Arlo Moderator

Hi @jjkeebler

 

  May I ask which troubleshooting steps you have performed so far? I don't want to suggest any prior methods you have previously performed.

jjkeebler
Aspirant
Aspirant

I power cycled the cameras, and I power cycled the Ultra base station.

I unplugged the base station.  The cameras are in locations that are not easily accessible, so the batteries were not pulled.

 

Very frustrating.  This has been a chronic problem since the product release.

Model: VMB5000 | Arlo Ultra SmartHub
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