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I just bought an arlo ultra kit, and i noticed that the video stored into the cloud are at fhd resolution (1920*1080) h264 while those stored in the sd are at 4k resolution.
I have the free 1 year arlo smart premiere plan that's included with the kit and if i check the site about what is included with this plan i notice that 2k cloud video it's part of the plan, 2k (2048×1080) or i'm wrong ?
If i want to upgrade to the elite plan, i pay for the first year just the difference between the premiere included and the elite or i need to pay it for full?
you will have a choice of premier which will be 2K cloud, live and SD or 4K cloud live and SD if you pay for elite. If you choose you can go on a plan anytime but then you lose your free year trial. You can't go back.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.