Arlo|Smart Home Security|Wireless HD Security Cameras
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MisterGee
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Star

Whenever I try to buy the subscription, any of the two, I get the error message "Arlo master plan not assigned on the account". Anyone has any idea why?

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jguerdat
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Guru

I'm noit sure what this means. Are you using the master account or one that's been granted access?

palva
Aspirant
Aspirant

I have same problem

StephenB
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Guru

@palva wrote:

I have same problem


Are you using the main account for the system, or are you using a secondary "friend" account?

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