Arlo|Smart Home Security|Wireless HD Security Cameras

Cannot buy subscription. "Arlo master plan not assigned on the account" error message.

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MisterGee
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Whenever I try to buy the subscription, any of the two, I get the error message "Arlo master plan not assigned on the account". Anyone has any idea why?

Model: VMB5000 | Arlo Ultra SmartHub
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jguerdat
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I'm noit sure what this means. Are you using the master account or one that's been granted access?

palva
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I have same problem

StephenB
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@palva wrote:

I have same problem


Are you using the main account for the system, or are you using a secondary "friend" account?

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