Arlo ultra will only connect to microphone when on home wifi
I am using my iPhone when away from the property - I get the same result when I try with wifi (e.g from work) or mobile data.
I also note that I am continuosuly having other isuses with the cameras - they go offline quite often, and taken a long time to connect when I want to get a live feed.
Reading the Arlo community blog there seems to be a lot of people havign simialr issues with these Ultra cameras - but not on the Pro 2. We have Pro 2 camreras at our beach - and they operate perfectly.
i wonder if there is a firmware issue with the Utlra cameras?
Are there plans for firmware upgrades to sort this out?
The Ultra cameras require more bandwidth to operate which means they are a little more susceptible to issues resulting from poor signal strength or interference. You might try elevating the SmartHub or, if possible, moving it closer to the cameras that are having connectivity issues to help improve signal strength.