Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I don’t get any audio when using the HomeKit app. Arlo ultra and iPhone 11 is up to date. Everything works fine with the Arlo app except for the 7-13 second delay with audio/video.
Need help fixing both problems. I have done everything found in this site.
This cucumber is not cool anymore.
Need help fixing both problems. I have done everything found in this site.
This cucumber is not cool anymore.
Labels:
- Related Labels:
-
Troubleshooting
Message 1 of 5
2,343
4 REPLIES 4
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I forgot to mention that I don’t have audio in HomeKit when I’m not connected to the same wifi network. It works great when connected to the same network.
Message 2 of 5
2,323
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Have you tried removing the camera from homekit, adding it back, and testing again? Do you still experience the same behavior?
For more information on removing a device from homekit, take a look here: How do I manage HomeKit settings in the Arlo app?
JamesC
Message 3 of 5
2,293
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have removed + installed it in home kit, Arlo hub with no effect. Also used tried it with multiple device (iPhone 7 plus, 2 iPhone 11s, iMac, MacBook Air) all are up to date with their respective OS. As long as I am not connected to the local wifi network(where Arlo is connected), the audio is missing on my device (phone, iMac etc) and also the audio output on the Arlo ultra is broken and unreadable.
No problem if I’m connected on the same wifi network with the Arlo.
No problem if I’m connected on the same wifi network with the Arlo.
Message 4 of 5
2,288
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Exact same issue to me... no audio with homekit app except if connected to the same WiFi network
Message 5 of 5
2,185
Related Labels
-
Accessing Local Storage
1 -
Arlo Mobile App
262 -
Arlo Pro 3
1 -
Arlo Smart
167 -
Arlo Ultra
9 -
Before You Buy
425 -
Features
272 -
Fehlerbehebung
1 -
Firmware Release Notes
39 -
Installation
296 -
Online and Mobile Apps
113 -
Service and Storage
110 -
Smart Subscription
3 -
Troubleshooting
1,778