Arlo smart subscription (Ultra) - Cant renew Australia

[AndrewRC]

Trying to renew the smart subscription for my 8 Ulta cameras after 12 mth free trial.

Tried many ways to renew but only takes me to a billing page where i can only add US as the billing country. how can i subscribe and pay in Australia?

Found a previous post below, looks fine initally, but when i go to pay, asks for US billing address only, cant change it!

You should be able to sign up for subscriptions in Australia. Feel free to check here: Subscription Plans (in Australia)

[ShayneS]

Hi @AndrewRC

I have provided your case (42585632) to the appropriate team. Someone should be reaching out to you as soon as possible.

[AndrewRC]

ive had no contact and issue remains. account about to expire.

feels like Australian customers aren't important to you...

Surly there is a way for you to accept my payment from australia with an Australian billing address.?

[ShayneS]

Thank you for informing me, I have escalated your case and you should receive a response shortly. I have provided your escalations number here: 42590551