Arlo Ultra System multiple issues

[DesignoSLK]

Arlo has become extremely disappointing. My wife can't access recordings anymore as a Granted User, yet everything has been removed, reinstalled and regranted. I can't access recordings locally recorded anymore, yet I've essentially reset the entire system. I keep getting "There was an error obtaining your library. Arlo team is working on this issue." Yeah, right. They want you to get a subscription. I don't need a subscription when I record locally. You do a search for your issue(s), and you find statements that the issue has been resolved, but there's never a posted resolution. They suck.

[ShayneS]

Hi @DesignoSLK

Thanks for your feedback, Is this occurring on an Android or iOS device?

[DesignoSLK]

Android devices

[ShayneS · Accepted solution]

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support