Arlo|Smart Home Security|Wireless HD Security Cameras

Re: App Notification Badges Not Showing

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JimmyLes Guide
Guide
The app doesn’t show any notification badges anymore. Is this going to be fixed soon?
Model: VMS5340 | Arlo Ultra 3 Camera Kit, VMC5040 | Arlo Ultra Add-On Camera
Sensei michaelkenward Sensei
Sensei

Which app? Android? iThing?

 

Which version?


Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Security Light (X2), Ultra (X2), Doorbell, Chime
JimmyLes Guide
Guide
Hi Michael,

Thanks for replying.
App version 2.10 (1478)
iOS 13.1.3

I have reinstalled, reset, removed. I receive notifications, but no badge numbers.
GraemeMitchell Aspirant
Aspirant

Mine works about 1 out of every 10

JimmyLes Guide
Guide

What does that mean. It gives you 1 badge notification for every 10 notifications?

GraemeMitchell Aspirant
Aspirant
For every 5 motions recorded I will get a “1” next in red next to the Arlo app icon on my phone
JimmyLes Guide
Guide
That’s a weird one. Hopefully Arlo fix it soon. I can’t seem to figure it out.
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Rusty617 Tutor
Tutor

I've got the same issue on iOS 13.2.3 on the latest version of the app, my notifications themselves work fine but no badge shows.  

Meechmom Star
Star
I have been having the same issue with my Arlo pro cameras. I messaged Arlo through Twitter And they emailed me back saying they are aware of the issue and are working on it As of last week. It seems to of happened after the last update November 11 no badges showing
krypttic Apprentice
Apprentice

My badges came back today.  However, now I'm not getting the screenshots (rich notifications) on my Apple Watch.  Sigh... Why does at least one thing have to always be broken with this thing?

Meechmom Star
Star

My badges are still working since the last update 11-11-19. I get notifications but no badges showing I have notifications. Very frustrating!

 

iPhone 8+

Arlo Pro Cameras

Meechmom Star
Star

Badges Are NOT working

GraemeMitchell Aspirant
Aspirant

agreed, not working

PRO2user Tutor
Tutor

I haven't seen a badge in weeks and it's so frustrating with all the holiday deliveries. This is not the time of year when we need problems with Arlo.

Meechmom Star
Star

Badges are working again as of 12-10-19 5pm pst.

thank you Arlo!

krypttic Apprentice
Apprentice

Not for me.  Still no badges...

Meechmom Star
Star

Well, I spoke too soon. They worked at 5 pm and now back to not working. 

Discussion stats
  • 16 Replies
  • 839 Views
  • 4 Likes
  • 7 In Conversation