Anyone else having this issue lately where you go live and have a split screen?
No I didn't take a screen shot but can if it happens again. Basically the screen was just like a split screen on a computer or TV but with the left half on the right and the right half on the left. On one cam after the third try just 10% of the left was on the right. The first two I did were on my android and the third was on my computer as a check to see if both acted up. I didn't try the other five.
When I have a chance to sit down and go live again I will try for a screenshot. I will turn off 2K and try a snapshot. At the moment I'm a house painter until beer time lol
Have never seen one in the library, it is only when I go live but then live isn't recording unless I uncheck 2K so I can record. That would be one of my biggest gripes. Live is not very useful if I check a cam but can't take a snapshot or record until I go to settings and turn off 2K or 4K. What I wanted a snapshot of is probably over by then. I just went back over two weeks of the library and nothing like it there.
Arlo’s support will have you do the usual, but there’s only so many times you can restart or reset or resync before learning to live with it.
For me, when the split screen happens, the videos are recorded that way. My library has plenty of them.
I would think that it is a hardware issue since in my case it has only happened in live with no recording taking place just a activated camera. I would think I'm just viewing what the camera sees except the picture never changes for instance branches moving so then you start to think did the pic just freeze that way upon activation, so hard to say. I did find something interesting though messing with this. We have been told that you can't take a snapshot or record with 2K or 4K on in live and indeed those buttons are normally missing. I say normally because twice now checking this live issue out after a period of having my cams deactivated, when activated I can go live in 2K and if I touch the pic the buttons show up long enough to click on and they work then disappear. Touch the screen and they reappear. Not for long though because it will then go offline and you have to exit the app and come back to what has been normal. It does show however since it works that it is possible if Arlo chose to.
No not using CVR or homekit. The ones acting this way are my 4 original. Have 7 now so hoping they don't have a short lifespan for something this spendy because for all 4 to start to do that at the same time wouldn't speak highly for quality.