UPDATE: All Ultra cameras that aren't on CVR won't record. I'm so glad I spent $1,150 to upgrade only to experience continued firmware issues from Arlo/Netgear. The promise of tech that never works is beyond annoying.
Had Ultra stop too recently.... but are you alble to restart the base remotely... It fixed my issue.
Morse is faster than texting!
Well, I was super excited to get 3xUltra's and install them today just to find out that I'm also part of the failure to record motion club.
I've had 8 of the original Arlo's working since 2015 without much of an issue. Hopefully, this will be sorted out soon. I was hoping all the Ultra issues would have been sorted out by now, but it seems that isn't the case.
In support of what a couple others have mentioned, yes testing has been going on and after the hub update I only had once that a camera didn't trigger. Then a camera update went out for testing and have not had a single issue since (fingers crossed) I even believe them to be functioning a bit better at night. I have been doing a walk around of my 6 cameras a couple times a day, put a dog on a long leash out there a couple times around the house to check and driven to areas where cameras are set to record a few times and then watching the videoes to be sure. Hopefully you will all have this soon.
This is been an ongoing issue since the last firmware update which multiple users have reported and I have been keeping track of multiple threads in this forum. I too am extremely frustrated with the situation. Arlo is supposedly working on a firmware update to rectify this but I have been without recording capabilities for over three weeks at this point. Reset in the base station correct the problem temporarily But even this fix only last one day. Unbelievable considering the cost of these Arlo systems
Cameras are recording on triggered events every time - night vision is kicking on at the point of recording (and not starting out dark for a few seconds then kicking on) and audio - both on recordings and on Live View on 4K resolution - is no longer choppy. 4K recordings to the MicroSD are also properly recording and showing up in full resolution.
Everything with the Ultras is working 100% for me! Seems like there’s other testers with the same results - it looks like Arlo has got it!
n1976jmk it is nice when it works and I just like doing it sometimes, I used to beta test some in the 80's and 90's and can tell you it can be a nightmare when it doesen't lol
Anybody has idea went the “ motion detection “ issue going to be fixed???
is almost 2 months, and, a lot of Arlo ultra customers don’t have the cameras working “ properly “.
the cameras won’t record the motions to the library.
please we need to know, what happens??
This issue is resolved with the latest SmartHub firmware release. For more information on this firmware, take a look here: Arlo SmartHub VMB5000 - 18.104.22.168_134_185068d - 19th August 2019