AC power disconnected, activity zone disabled.

[VCG]

Since update to app on 3/20/19. The guest app says AC power disconnected, activity zones disabled with a triangle icon. The main app works fine. Both are rev. 2.7.3-25566. I have hooked up the charger, it goes away. Disconnect charger it comes back. Batteries are 80% charged. Uninstalled the guest app and reinstalled, no good either.

[DamianR]

This is normal behaviour.
Activity zones (and CVR) are only available when ac powered, as the higher power requirements would deplete the battery quickly.

[VCG]

I don't have this problem with on my phone. Only on my wife's phone ,the guest account. 

[VCG]

I'm still have the same problem.
I have uninstalled and reinstalled the primary and guest accounts and still the guest account has a triangle (AC power disconnected activity zone disabled). I do have activity zones set up on primary account, it is not an option available to modify on guest account.

[VCG]

Still waiting for  a solution...?

[VCG]

Still waiting for  a solution...

[VCG]

Does anyone else have a (yellow triangle explanation point) on guest account, that says, (AC power disconnected, activity zone disabled)  

[michaelkenward]

Repeated here:

Re: AC power disconnected, activity zone disabled. - Arlo Communities

[Shermanarlo]

Same problem here, although not limited to guest account. I don't know why activity zones would be deactivated because it's on the battery. It's supposed to run on the battery.

[jguerdat]

Battery operated zones are only available when subscribing to Smart.

[VCG]

I'm still having this problem on guest account. Two of the five cameras are on AC power and are fine, the other three still have a yellow triangle/ explanation point. 

[Babytoes1]

Yes..can not open cameras to watch live view. Getting notified then have to watch recording from library..STILL say A/C power disconnected but all lights on base are green??? Very frustrating!! Any solutions???

[JamesC]

Babytoes1,

The A/C message can be dismissed by tapping on the icon. What is preventing you from watching live view? Are you getting another error message?

JamesC