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Arlo Ultra cameras not connecting (not discoverable)

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  • ‎2019-07-27 09:13 PM
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Nattyh
Follower
Follower
‎2019-07-27 09:13 PM

Successfully connected original arlo's to the new Ultra base station, however, none of the ultra camera's are discoverable.

Have done reset's, power cycling etc as per some of the other posts & no luck.

 

Other forum entires have mentioned changing the wifi channel or turning off wifi, these are not options as I have google wifi which auto selects channels.

 

 

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JamesC
Community Manager
Community Manager
‎2019-07-29 09:18 AM

Nattyh,

 

What is the LED behavior on the cameras when attempting to sync? Are you using iOS, Android or the web client when trying to sync the cameras?

 

JamesC

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