ultra/ultra 2 installation

[whatisthiscrap]

I just bought an ultra two and having problems setting this up.  How can I reach support and have help with this?  I am thinking of returning the setup if this is your company idea of support.  

[StephenB]

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@whatisthiscrap wrote:

I am thinking of returning the setup if this is your company idea of support.   

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 This is a user-to-user forum, so not my company.

Can you explain where you are stuck? 

Also, what devices have you tried to install from?

• PC (my.arlo.com)
• Android phone
• iPhone

Have you gotten the smarthub added to your account?