Why do Arlo ultra2 cameras not reconnect after a disarm/arm sequence And others do?

[EW0001]

Why do Arlo ultra2 cameras not reconnect after a disarm/arm sequence, while essential cameras, pro cameras are reconnecting to base station?

[jguerdat]

Mine remain connected the whole time. Arm/disarm doesn't disconnect the cameras - it's just a software thing that tells the camera to detect/record or not. Have you checked your modes, rules and schedule to ensure they're appropriate?

[EW0001]

I pulled the cameras 

reset to factory

reconnected

confirmed the battery is 100%
After 

pulled the battery

re-inserted battery

no longer connected

i had to reset

reconnect

…. reinstalled

it appears I will have to go through this reset and reconnect each time for the Ultra2’s.  

[jguerdat]

Have you also rebooted/power cycled the hub?

[EW0001]

Yes - i shut everything, internet and base down a several times, including an extended time (5-10 minutes).

i have not reset the base to factory and reconnected all the cameras.

[EW0001]

Additionally - after I pull the camera battery and re-install the battery, there is no blue flashing light on the camera.  I only get the blue flashing light after resetting to factory.  This leads mevto believe it’s a software  issue with the Ultra2.  The doorbell, chime, essential and Pro4 elements connect and reconnect as they should and had in the past.

[jguerdat]

Sounds like it's time to punt. Use Settings, Support (Center) to select your camera model. Scroll down to Contacts to talk to official support. This requires a subscription.

[antuk]

Yeah im seeing the same thing, it never used to do this so I suspect one of the firmware updates recently has a bug in it