Useless in the Philippines

[Serggie]

I bought 1 set of Arlo Ultra 2 with 4 cameras here in Singapore and brought them back to the Philippines. My mistake was that I didn't check first the availability of secure plans subscription in the Philippines before buying the set. After paying a total of SGD1,600 through an accredited vendor in the Singapore, the system renders itself useless now in the Philippines. I am wondering if I could still return the set and request for a refund based on grounds that secure plans subscription is not available in the Philippines.

Can someone from Arlo offer the best advice?

[jguerdat]

Since Singapore can get subscriptions, I'd suggest removing the cameras from your account, return to Singapore and set them up there with a new account. Subscribe with a Singapore credit card and move the system to the Philippines.