Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

No resolution regarding broken camera that is only 3 months old

Reply
Discussion stats
  • 2 Replies
  • ‎2021-12-13 08:33 AM
  • 263 Views
  • 0 Likes
  • 2 In Conversation
BarryC12
Aspirant
Aspirant
‎2021-12-13 08:33 AM

Why cant you email or talk to a human being?  I have spent an hour an a half with the stupidest customer service rep on chat with NO resolution regarding a broken camera that is only three months old!!!!.  I just cancelled my subscription on my other two cameras because I have lost patience and all confidence in Arlo support.

Labels:
0 Likes
Reply
Message 1 of 3
263
2 REPLIES 2
JessicaP
Arlo Employee Retired
‎2021-12-14 10:00 AM

Hi BarryC12,

 

Let me reach out to you via private message to gather more information from you.

0 Likes
Reply
Message 2 of 3
243
BarryC12
Aspirant
Aspirant
‎2021-12-14 10:29 AM

Thank you....I would greatly appreciate that

0 Likes
Reply
Message 3 of 3
239
Discussion stats
  • 2 Replies
  • ‎2021-12-13 08:33 AM
  • 264 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.