Arlo|Smart Home Security|Wireless HD Security Cameras

Image on the camera turned 90°

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jduncan449
Tutor
Tutor

My camera turned 90°. Not physically because the cameras was not even touched. But the image changed 90°. No idea how it happened. I did not do anything to the camera.

To be clear, the image is not upside down, (180°), it is 90°.

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ShayneS
Arlo Moderator
Arlo Moderator

May I ask which troubleshooting steps you have tried so far? I don't want to suggest anything you have previously performed.

jduncan449
Tutor
Tutor

Shayne,

 
Thank you for responding.  I went into My Devices, Device Settings, Video Settings.  I tried rotating the image 180°, but all that does is flip it.  
 
John
ShayneS
Arlo Moderator
Arlo Moderator

Can you try removing and reinstalling the cam to your app? 

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