Arlo|Smart Home Security|Wireless HD Security Cameras

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alex_loo
Luminary
Luminary

I must have missed this button but .... how do you start LIVE recording for a camera, from the app?  The camera is NOT included in the current mode.  I can manually watch LIVE from DEVICES page, but dunno how to start LIVE recording.

 

(I am not talking about motion/sound-triggered recording)

 

My setup:

  • 3x Ultra 2 cameras
  • 1x SmartHUB VMB5000
  • NO subscription (ie local storage)

Many thanks.

 

Alex

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Edinburgh_lad1
Prodigy
Prodigy

Unless you have a subscription or an old camera like Arlo HD, you can't. 

View solution in original post

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Edinburgh_lad1
Prodigy
Prodigy

Unless you have a subscription or an old camera like Arlo HD, you can't. 

alex_loo
Luminary
Luminary

Thanks. 

 

What a surprise but no bad news is a surprise to me any more.  I'll just tell ANYONE to 100% avoid this brand called ARLO.

 

Alex

StephenB
Guru Guru
Guru

@alex_loo wrote:

 

What a surprise


FYI, the full set of limitations with local storage are

  • recordings only available in the app (not the browser)
  • recordings only available from the primary account (not "friend" accounts)
  • no ability to make manual recordings or take snapshots
  • no thumbnails, so all recordings need to be downloaded to your phone before you see anything
  • remote access requires router setting changes that many find difficult, and which do not work with some internet service providers.

Of course there are other subscription features (activity zones, etc).

 

Vasul
Aspirant
Aspirant

Agree 100 percent! Cannot get any help from them!!! 

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