Cannot do LIVE recording?

[alex_loo]

I must have missed this button but .... how do you start LIVE recording for a camera, from the app?  The camera is NOT included in the current mode.  I can manually watch LIVE from DEVICES page, but dunno how to start LIVE recording.

(I am not talking about motion/sound-triggered recording)

My setup:

• 3x Ultra 2 cameras
• 1x SmartHUB VMB5000
• NO subscription (ie local storage)

Many thanks.

Alex

[Edinburgh_lad1 · Accepted solution]

Unless you have a subscription or an old camera like Arlo HD, you can't. 

[alex_loo]

Thanks. 

What a surprise but no bad news is a surprise to me any more.  I'll just tell ANYONE to 100% avoid this brand called ARLO.

Alex

[StephenB]

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@alex_loo wrote:

What a surprise

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FYI, the full set of limitations with local storage are

• recordings only available in the app (not the browser)
• recordings only available from the primary account (not "friend" accounts)
• no ability to make manual recordings or take snapshots
• no thumbnails, so all recordings need to be downloaded to your phone before you see anything
• remote access requires router setting changes that many find difficult, and which do not work with some internet service providers.

Of course there are other subscription features (activity zones, etc).

[Vasul]

Agree 100 percent! Cannot get any help from them!!!