Bait and Switch

[crc66]

So the only reason I purchased Arlo was for the no subscription fee now Arlo has disabled my cameras and says if I pay $149 a year they will allow me access to the cameras again???

[StephenB]

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@crc66 wrote:

So the only reason I purchased Arlo was for the no subscription fee now Arlo has disabled my cameras and says if I pay $149 a year they will allow me access to the cameras again??? 

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 FWIW, Arlo dropped the free 7-day cloud storage for new camera models back in 2018, and all currently sold cameras require a subscription for cloud storage.

The Ultras have always required a subscription for Cloud Storage, but local storage does not require a subscription. 

Can you let us know

• the camera models you have
• the hub model you have
• whether you see "Library" in the app menu, or whether you see "Feed" and "Dashboard". 

[StephenB]

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@crc66 wrote:

So the only reason I purchased Arlo was for the no subscription fee now Arlo has disabled my cameras and says if I pay $149 a year they will allow me access to the cameras again??? 

---

 FWIW, Arlo dropped the free 7-day cloud storage for new camera models back in 2018, and all currently sold cameras require a subscription for cloud storage.

The Ultras have always required a subscription for Cloud Storage, but local storage does not require a subscription. 

Can you let us know

• the camera models you have
• the hub model you have
• whether you see "Library" in the app menu, or whether you see "Feed" and "Dashboard".