Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 1 Reply
  • 387 Views
  • 0 Likes
  • 2 In Conversation
Halloffame99
Aspirant
Aspirant

I have not had this problem in the past.  I recharged the batteries in my cameras and after I reinstalled the batteries the cameras would not connect.  I have read every troubleshooting article and followed the directions (no VPN, 2.4 GHz network, etc) with no success. I have rebooted everything and the doorbell and solar powered cameras are connected but none of the battery powered ones. They blink amber when I reset them. Any ideas?

1 REPLY 1
Dgmi
Apprentice
Apprentice

halloffame

I had same issue with 8 out of my 9 ultra2 cameras.

factoryreset on the cameras , reseat battery in cameras and remove/readd cameras in the app.

note I had to do this upwards of 5 times, but eventually it connected the cameras, prompted me for firmware upgrade and seem to work.

Discussion stats
  • 1 Reply
  • 388 Views
  • 0 Likes
  • 2 In Conversation