It is 1138pm Pacific Time, and I still am repeatedly getting the error message when I try to log into the Arlo app, so this issue is most definitely not resolve yet.
Some of us are using the arlo baby monitor using the display through an Echo Show. Turning off wifi and using mobile data is not an option. Until I can find the system reliable again, this issue is NOT resolved.
You are saying the login issue was resolved as of 23:00 PST; however, I am still having login issues ("We're sorry. Arlo is currently unavailable. Please try again later."). If I go online outside of the app, I get the error message "This site cannot be reached" on Chrome, Mozilla, and IE. I cleared my cookies and still the site cannot be reached. My internet connection has no issues. Thank you your help.
I think this is Netgear's longest outage for Arlo. Wow. So far it's been almost 5 hours. I don't know exactly when it started but it started before this Thread was created that's for sure.
Using my cell phone, I can on in to the app and access my system and library now. However, I can't log in using my tablet. Not cool, Netgear!
Five hours isn't even close to their longest outage. And most of the time you can either totally rebuild your system or wait days for it to magically start working again when they finally figure out their problems.
Don't hold your breath, you will probably never hear back from them, things will just start working later this week and we will never know what they screwed up or how they finally fix it. At least that has been my experience this last year, their support team has no clue, as far as I can tell they are just reading off a sheet and have no technical experieince or at least they aren't using it if they do.
All of a sudden the cameras froze, around 5-6pm pst. I tried to reboot the base from my ipad as i do all
All the time, then our terrible message appeared. I rebooted the reset button, no help. I RESTARTED MY IPAD. NOW I CANT LOG IN!!! It is now 12:15am pst (Los Angeles) IT IS STILL DOWN!!