Issue sounds widespread and unresolved. My home cable WiFi provider is Spectrum. Mobile device is iOS. Cell provider ATT. Cannot login from iOS app connected to WiFi. I can login by turning off WiFi and using ATT LTE. After login via LTE, if I then enable iOS WiFi again, I can still access local cameras. But Library does not work unless I again turn off WiFi. Router is also Netgear Orbi satellite system. All other router/WiFi functions fully operable to include other smarthome functions (Hue lighting, Samsung SmartThings, etc)
All this started with recent firmware updates and ominous warning to immediately change passwords. Sounds like a major system attack to me. Wish that Netgear would provide better updates.
"Sorry we are having troubles signing you in because of internet connectivity issues" message for past 30 minutes. Also, clicking on My Arlo on the website results in "Safari Can't Find Server" message. Also, Android phone app just flickers. iPad app presents the Sorry message.
Have not been able to log in since yesterday. Still can't. Nor can any of my authorized subscribers. We are all using iOS 11.3, iPhone 6 and latest version of Arlo app.This is more than inconvenient. Please fix ASAP
Getting message "Sorry; we are having trouble sigining you in because of Internet connectivity issues. Do you want to try again?" on my iPhone (carrier: Sprint). I'm using Spectrum for my wifi but I'm getting the message with or without wifi. The cameras are hooked up to Spectrum.
Wifi is working perfectly.
Answers to your questions:
1. Using WiFI
3. Service Provider - Verizon
4. Same problem on Mac AIR - using Safari
Follow up to my recent posting. I too am a Spectrum user, so I turned off WiFi and went through my cellular carrier Verizon. All seems to work fine when I cut out Spectrum. When I went back to Spectrum, I couldn't log in.
Aside from this weekend’s glitch, I’ve loved this system and still do. Nope, not paid to say so, either.