Arlo|Smart Home Security|Wireless HD Security Cameras
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kylewallace
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Hello, is someone from Arlo able to provide an update on custom notification sounds for iOS? Been a few years since I asked so thought I would check again 😉

33 REPLIES 33
kylewallace
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Mark I’ve previously proposed a solution that works with one email address using the iOS Mail app and “VIP” notifications (might work with other apps offering similar functionality). You can see it here https://community.arlo.com/t5/Arlo-Smart/Custom-iOS-Notification-Sound-for-Smart-Alerts-Detection-of...

 

Your solution is excellent as well, for those who have or are willing to setup a second email address.

 

These coupled with moving Arlo notifications out of the do not disturb mode (offered by another user) make 3 (very) rough solutions to overcome a basic fault in a subscription based application. 

Seonkyung69
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I’m having trouble getting my cameras to record and alerts and notifications from showing up

StephenB
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Guru

@Seonkyung69 wrote:

I’m having trouble getting my cameras to record and alerts and notifications from showing up


What cameras (and base if you have one)?

 

Have you checked that the cameras are armed?

 

Can you livestream the cameras?

If yes, can you make a manual recording while livestreaming

 

Have you confirmed that they are detecting motion (using the motion detection test)?

 

Skip50
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Aspirant

Spot on! 

Alzsuprmn
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Aspirant
Im not sure because im new to this. There is a way to create a shortcut in the iphone. It’s basically setting a sound that you want to use as soon as a trigger is meet. I dont know how to set the shortcuts, but ive used a few that were put together by others.
GTFOH-NOW
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Initiate

I know I’m “late to the party” with this response, but, did the cameras at least record the break-in “activity”? If not, then Arlo needs to be replaced with something that you trust. I hope you were/are ok!!

Bob1084
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You'll keep us posted "If this feature is released" ?? IF??  Well there you have it everyone. That means Arlo has NO intention of actually fixing this, even though many of us have complained about this for a few years now. What a joke Arlo!

Firepio1
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Initiate

Go ahead and customize your alerts to send an email/text. You will need to find out the the string for your service provider ro send an email as a text. Create an email address in Google. Then set up Arlo to send an email to google where you've created a rule that then forwards it to the your email at your LTE provider as a text.  So when Arlo gets activated, it will send an email which goes to Google in the background is forwarded out as a text to your phone. 

Creekernana
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I know! It’s very sad and bad business!