Arlo|Smart Home Security|Wireless HD Security Cameras

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Can’t access base station recordings remotely after the update.
reconfigured the port forwarding on the app and router still no luck. Trial recently ended with another ultra 2 camera xl. These glitches are getting annoying. Fix the problem Arlo!!

3 REPLIES 3

WHat base/hub? Only the VMB4540 and 5000 SmartHubs can use the app to view local recordings.

Have you verified the base/hub's IP address and configured the router to assign a static IP address to it?

I sure have. I haven’t tried a factory reset yet

Factory reset solved the issue.

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