Arlo|Smart Home Security|Wireless HD Security Cameras
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Subscription page telling me to contact security company when I purchased from Amazon?

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Scc2019
Follower
Follower

Hi I just purchased 4 cams and hub off Amazon, I'm trying to subscribe to a plan and it keeps telling me from the subscription page to contact my security company for a plan? I'm confused and very frustrated 😞 I've been trying to get these up and running for 2 hours.

Model: VMB4500 | Arlo Pro/Pro2 Base Station, VMC4030P | Arlo Pro 2 Wire-Free Camera
TomMac
Guru Guru
Guru

Doesn't sound right to me....

Subscription area is in settings of app/web access

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Morse is faster than texting!
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JessicaP
Arlo Moderator
Arlo Moderator

Hi Scc2019,

 

Contact the Support Team as they can assist you further with the issue you're experiencing. You will find several options for contacting support in the provided link.