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Unable to update credit card information, and will not save in my account

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kaser100
Follower
Follower

Have been using arlo security cameras for some time with no problems. I now need to update my credit card, but going into my account to update the information, and after imputing it, it will not save. I have tried several times. I then went to chat with them in support, and have spent hours waiting to get a person to start a chat, with no response. Is the facility closed ? All I want to do is update my information, but it seems impossible.

2 REPLIES 2
JessicaP
Arlo Employee Retired

Hey kaser100,

 

Let me reach out to you via private message to gather more information from you.

Rograt
Star
Star

I have the same problem. I have been offered a promotion and told this is my last chance.