Smart service code

[Cobb_arlo2020]

Where do I find the smart service code

[ShayneS]

Hi @Cobb_arlo2020

May I ask what you are trying to achieve? Can you please provide a little more detail regarding this inquiry?

[Toddg124]

The app setup asks for it. I have the same question. It says to look at receipt. It's not clear on the receipt.

[ShayneS]

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

[BJT44]

I just bought my arlo Ultra today, whetebis the smart service code on the receipt to set up the 1 year plan?

[ShayneS]

Hi @BJT44

Have you created your account and set up your system yet?

[BJT44]

Yes, already returned it back to store.

[MGriff]

Did you find the smart code for the free service cause im having a little trouble finding it

[ShayneS]

Hi @MGriff

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

[MGriff]

Thank you

[Easaballer]

Where do I find my your Arlo Smart service code.

[dcfox1]

@Easaballer   This is an old thread and seems to be confusion on what the service code is. What model camera do you have that is requesting this and is this a new set up? 

[MGriff]

Yes it’s a new setup

[dcfox1]

What model camera? Some models come with a free trial to the smart plan. We need some details of your situation for someone to help you. 

[ortizd56]

Need to  find Arlo smart code for my new camera system before i subscribe.

[ShayneS]

Hi @ortizd56

Which camera package did you purchase?

[BodieNDoyle]

I am trying to subscribe to an Arlo Smart plan. There is a question right at the start - Did you purchase Arlo Smart from a retail store? with a link "Enter Arlo Smart Code".

Apparently there is a 16 digit code which is to be found on the retailer's receipt. I cannot find any such code on my receipt (JB HiFi). 

How should I obtain the code?

[ShayneS]

Hi @BodieNDoyle

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support