Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Smart notifications for motion when not selected

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Initiate
Initiate
Hi - why am I receiving notifications for motion when I have only selected vehicle And person? Also receiving notifications for motion outside of activity zone... please help!
Model: VMS5240 | Arlo Ultra 2 Camera Kit

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Virtuoso
Virtuoso
Hi!

In your ‘armed’ mode do you push notifications ticked off?

If so, that’ll send you notifications that there is motion everytiime. Then you’ll receive a second ‘Smart’ notification if Arlo determines its a vehicle or person.

For me, usually the motion push notification looks standard but if my smart notification tells me it is a person or vehicle that it’ll be a rich notification with a picture of the person or vehicle.


Thanks!

Thanks,

View solution in original post


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Virtuoso
Virtuoso
Hi!

In your ‘armed’ mode do you push notifications ticked off?

If so, that’ll send you notifications that there is motion everytiime. Then you’ll receive a second ‘Smart’ notification if Arlo determines its a vehicle or person.

For me, usually the motion push notification looks standard but if my smart notification tells me it is a person or vehicle that it’ll be a rich notification with a picture of the person or vehicle.


Thanks!

Thanks,

View solution in original post

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Initiate
Initiate
I think you’ve solved my problem. Thank you!
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Virtuoso
Virtuoso
Great and no problem!

If you’d click on my response that it solved the problem it might earn me a new badge!
Discussion stats
  • 3 Replies
  • 2198 Views
  • 2 Likes
  • 2 In Conversation