Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Smart notifications for motion when not selected

Hi - why am I receiving notifications for motion when I have only selected vehicle And person? Also receiving notifications for motion outside of activity zone... please help!
Model: VMS5240 | Arlo Ultra 2 Camera Kit
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Luminary

Re: Smart notifications for motion when not selected

Hi!

In your ‘armed’ mode do you push notifications ticked off?

If so, that’ll send you notifications that there is motion everytiime. Then you’ll receive a second ‘Smart’ notification if Arlo determines its a vehicle or person.

For me, usually the motion push notification looks standard but if my smart notification tells me it is a person or vehicle that it’ll be a rich notification with a picture of the person or vehicle.


Thanks!

Thanks,
Message 2 of 4

All Replies
Luminary

Re: Smart notifications for motion when not selected

Hi!

In your ‘armed’ mode do you push notifications ticked off?

If so, that’ll send you notifications that there is motion everytiime. Then you’ll receive a second ‘Smart’ notification if Arlo determines its a vehicle or person.

For me, usually the motion push notification looks standard but if my smart notification tells me it is a person or vehicle that it’ll be a rich notification with a picture of the person or vehicle.


Thanks!

Thanks,
Message 2 of 4
Initiate

Re: Smart notifications for motion when not selected

I think you’ve solved my problem. Thank you!
Message 3 of 4
Luminary

Re: Smart notifications for motion when not selected

Great and no problem!

If you’d click on my response that it solved the problem it might earn me a new badge!
Message 4 of 4