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Re: Smart notifications for motion when not selected

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Initiate
Initiate
Hi - why am I receiving notifications for motion when I have only selected vehicle And person? Also receiving notifications for motion outside of activity zone... please help!
Model: VMS5240 | Arlo Ultra 2 Camera Kit

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Virtuoso
Virtuoso
Hi!

In your ‘armed’ mode do you push notifications ticked off?

If so, that’ll send you notifications that there is motion everytiime. Then you’ll receive a second ‘Smart’ notification if Arlo determines its a vehicle or person.

For me, usually the motion push notification looks standard but if my smart notification tells me it is a person or vehicle that it’ll be a rich notification with a picture of the person or vehicle.


Thanks!

Thanks,

View solution in original post


All Replies
Highlighted
Virtuoso
Virtuoso
Hi!

In your ‘armed’ mode do you push notifications ticked off?

If so, that’ll send you notifications that there is motion everytiime. Then you’ll receive a second ‘Smart’ notification if Arlo determines its a vehicle or person.

For me, usually the motion push notification looks standard but if my smart notification tells me it is a person or vehicle that it’ll be a rich notification with a picture of the person or vehicle.


Thanks!

Thanks,

View solution in original post

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Initiate
Initiate
I think you’ve solved my problem. Thank you!
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Virtuoso
Virtuoso
Great and no problem!

If you’d click on my response that it solved the problem it might earn me a new badge!
Discussion stats
  • 3 Replies
  • 2273 Views
  • 2 Likes
  • 2 In Conversation