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Setting up new subscription thinks I am in UK when I am in USA. How to switch region?

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  • ‎2020-04-30 06:46 AM
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locklema
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‎2020-04-30 06:46 AM

My trial arlo smart subscription is coming to an end , I am trying to setup the subscription , but the website is expecting a UK billing address for credit card details.  The country is not modifiable on the billing page so cant do anything else. 

 

How do you  switch regions ?

 

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jguerdat
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‎2020-05-01 06:05 AM

I think the only way would be to remove all devices from Settings, My Devices and start fresh. As I understand it, the system determines where the system resides during setup which sets the region.

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