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Exchanged Pro 2 for Pro 3 and have Arlo free trial till mid-June. Got refunded from auto renew.

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  • ‎2020-04-28 12:01 PM
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dcfox1
Master
Master
‎2020-04-28 12:01 PM

I returned my arlo pro 2 cams a week after purchase and removed from account. I was then charged auto renew for the plan at the end of trial. Not even on account??

I exchanged for pro 3's and they are on 3 month till mid June. Contacted support and guess i was lucky only waited 5 min and she was very helpful. said it could be refunded but would be retroactive. She said she would try to get a full refund but not holding breath. Dont  get that for cams not even on account but i did and thankfully like some it did not not wipe out my pro 3 trial. at least for now. now i see the frustration with subscriptions But hope at least i dont loose the trial i'm on. 

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