Arlo|Smart Home Security|Wireless HD Security Cameras

How to remove friends' devices from Geo Fencing?

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lostintime
Aspirant
Aspirant
I have updated to Arlo App 3.2.

https://community.arlo.com/t5/Announcements/Arlo-Mobile-App-3-2/td-p/1817374

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Geo Fencing device cleanup
Unwanted devices can now be removed from the Geo Fencing device list!
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I could remove devices of "my devices" list, but could not remove devices of "friends' devices" list.

The red trash can icon that is visible in my devices list is not there in my friends' devices list.
Model: VMB5000 | Arlo Ultra SmartHub, ABC1000 | Arlo Baby
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JessicaP
Arlo Moderator
Arlo Moderator

At this time, to remove your grant access' devices from Geofencing, you will need to remove them as a grant access and re-invite them to have those devices deleted/updated.

 

We have shared the feedback to the development team to have grant access users be able to remove old/unused devices. We appreciate everyone's patience in regards to this.

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4 REPLIES 4
JessicaP
Arlo Moderator
Arlo Moderator

Hi lostintime,

 

The development team is investigating these reports. We will provide an update as soon as we have more information to share with the community.

shoustonnz
Luminary
Luminary
Can remove own old devices through Geofencing. But not friends.
Freind now on 3.2 but does not have access to Geofencing Admon.
dgener
Aspirant
Aspirant

I can't comment on the thread so repeating here...from @jessica (Arlo Moderator)

This feature is now available in Arlo App 3.2 where you can remove old/unused devices from Geofencing settings! Please make sure to update your app to the latest version. You can read more it here: Arlo Mobile App 3.2

 

Thank You it Works!  Now we need to make it work with invited friends which is more important!  The ability to remove old/unused devices!

Model: VMC3040S | Arlo Q Plus Security Camera with Audio | Ethernet | PoE
JessicaP
Arlo Moderator
Arlo Moderator

At this time, to remove your grant access' devices from Geofencing, you will need to remove them as a grant access and re-invite them to have those devices deleted/updated.

 

We have shared the feedback to the development team to have grant access users be able to remove old/unused devices. We appreciate everyone's patience in regards to this.

View solution in original post