Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2019-08-23 06:33 AM
  • 549 Views
  • 0 Likes
  • 2 In Conversation
Mobilezone
Follower
Follower
‎2019-08-23 06:33 AM

Really confused. Currently subscribed to Arlo Smart + CVR.

 

What does this actually provide? I have tried to view live video, and cannot, is this not included? 

 

It is not showing anything for '30 day continuous recording to the cloud', only that I should 'upgrade'.

Labels:
0 Likes
Reply
Message 1 of 2
549
1 REPLY 1
StephenB
Guru Guru
Guru
‎2019-08-23 08:15 AM

You should certainly be able to view live video.  What cameras and base station do you have?

 

As far as CVR goes, the wireless cameras need to be powered in order to get continuous recording.  You also need to explicitly enable CVR for your camera(s) as part of your subscription.  https://kb.arlo.com/1018425/What-is-continuous-video-recording-CVR-and-how-do-I-get-it

0 Likes
Reply
Message 2 of 2
538
Discussion stats
  • 1 Reply
  • ‎2019-08-23 06:33 AM
  • 550 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.