Arlo|Smart Home Security|Wireless HD Security Cameras

Can't subscribe to a plan and can't enter credit card details

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rangeva Aspirant
Aspirant

I want to subscribe however the subscribe button is disabled. I figured it's because you don't have my card details, but when I try to set it up I get the following screen nothing happens. The same problem appears in the app, when I try to edit my details there.

 

Any suggestions

 

 

Screenshot (73).png

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Buckdaddy Aspirant
Aspirant
That’s my problem too! Ugh
Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
BonSP Guide
Guide
Serious suggestion, return your cameras is you can. Read through all the “smart (hahaha) plans” Forums. There seems to be nothing but problems from the arlo sinking ship. Most of the complaints aren’t from new users, they are from some of the heavily $$$$ invested users.
ShayneS Arlo Moderator
Arlo Moderator

Hi @rangeva

 

May I ask which country you currently use your Arlo system?

 

rangeva Aspirant
Aspirant

Israel

Guru StephenB Guru
Guru

@rangeva wrote:

Israel


The list of countries is here: https://kb.arlo.com/000062249/Where-is-Arlo-Smart-available

 

Unfortunately, Israel isn't on it.

rangeva Aspirant
Aspirant

I assume the same goes the CVR Plan?

 

Guru StephenB Guru
Guru

@rangeva wrote:

I assume the same goes the CVR Plan?

 


Unfortunately, yes.