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Arlo didn't succeed in charging my MasterCard? Not seeing any issues?

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Helderzicht
Aspirant
Aspirant

Every month I get 2 emails telling me ARLO didn't succeed in charging my MasterCard. Every time I in MY ARLO I check the details of my subscription and update the already correct data of my credit card. On this side there are no problems. Can ARLO check their side?

JessicaP
Arlo Moderator
Arlo Moderator

Hi Helderzicht,

 

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

Helderzicht
Aspirant
Aspirant

I checked my profile and payment data and reloaded them. Will wait and see if everything goes well next time.